FAQ

Q1: Are your jewelry pieces real gold or silver?
A: We offer a variety of materials, including 925 sterling silver, 14K/18K gold plating, and stainless steel. Please check the product description for details.

Q2: Will the jewelry tarnish?
A: With proper care, our jewelry is designed to be long-lasting. We recommend keeping items away from harsh chemicals, perfumes, and water when possible.

Q3: Do you offer gift packaging?
A: Yes! We provide elegant packaging with every order, making our jewelry perfect for gifting.

Q4: How can I track my order?
A: Once shipped, you will receive an email with a tracking link to monitor your delivery status.

Q5: What if my jewelry arrives damaged?
A: Please contact us within 7 days of receiving your order with photos, and we will arrange a replacement or refund.