Sterling Silver Hetian Jade Bracelet

Processing Time: Orders are typically processed within 1–3 business days.

Shipping Time:

        Standard Shipping: 7–15 business days (depending on destination).

        Express Shipping: 3–7 business days.

Shipping Fee: Calculated at checkout based on location and method selected.

Tracking: Once your order has been shipped, you will receive a tracking number by email.

Note: Delays may occur due to customs clearance or unforeseen circumstances beyond our control.

We want you to love your jewelry! If you are not completely satisfied, you may request a return or exchange.

        Return Window: Items can be returned within 30 days of delivery.

        Condition: Items must be unworn, undamaged, and in their original packaging.

        Non-Returnable Items: Personalized, custom-made, or final sale items cannot be returned.

        Refunds: Once approved, refunds will be issued to your original payment method within 7–10 business days.

        Exchange: You may exchange an item for a different size, color, or style (subject to availability).

        Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.

To start a return, please contact us at yhaco4938@gmail.com.